We are an extension of your team.
US Messenger consistently provides support to its clients and seeks new ways to help them succeed.
By partnering with us, they recognized our ability to reduce their clients’ shipping costs to a level that makes the time and effort worthwhile.
Refunds you deserve.
Customer complaints about broken items? Do you feel you shouldn’t be responsible for the package cost?
FedEx and UPS don’t make it easy, but they do cover the cost you paid to ship a package if it’s lost or damaged, plus up to $100 in declared value coverage. We handle the tedious and time-consuming claims process for you.
₁Discovery Call
Establish points of contact, get to know your company, and set proper expectations.
Refunds may begin at this stage. You may choose to use this service as a standalone option. When you sign up on our website, you automatically agree to our terms and conditions by checking the box.₂Results Call
Once we determine which service(s) best fit your needs, you will receive a detailed written report outlining your projected savings and our recommended path forward.
₃Implementation & Ongoing Support
We oversee the full implementation of your selected service(s) and maintain consistent communication throughout the process. Our team ensures smooth execution, timely updates, and seamless integration so your company receives the full value of our solutions.
Parcel Negotiations
If your company ships with FedEx or UPS, let us identify every opportunity to reduce shipping costs. We will evaluate your current agreement and let you know whether savings are available.
discounted shipping Rates Program
Our deeply discounted shipping rates include boutique-level customer service, cutting-edge technology, and label creation for domestic & international parcel options.
LTL & Truckload negotiations
We analyze your FTL, LTL, and parcel shipping to identify savings and provide discounted rates, TMS solutions, ERFP management, and negotiation support. We also offer a centralized dashboard for visibility into your shipping activity. Additionally, we review dry and refrigerated freight for mode-specific cost-saving opportunities.
Money-back Guaranteed Refunds
Our team handles the entire process from identifying inaccurate delivery addresses, late delivery refunds, and tracking every claim so you recover the money owed without the hassle.
Shipping Insurance
We provide professional-grade, discounted coverage for the carriers you already use, ensuring full protection against loss and damage while in transit. Our specialized program covers the actual value of your goods plus insured shipping costs.